Director of Major Gifts
Utah Symphony | Utah Opera (USUO), the intermountain west’s premier arts organization located in the heart of Salt Lake City, is seeking a Director of Major Gifts (DMG). The DMG would be joining an organization that in recent years has developed great artistic momentum combined with financial stability from five consecutive balanced budgets.
The DMG will have three primary areas of responsibility and opportunity: to build on a successful Major Gifts program at our Deer Valley® Summer Music Festival, now in its 15th year; to grow the base of major gift donors in Salt Lake for both the Symphony and the Opera; and to take advantage of new initiatives certain to attract donor interest, including a residence to begin in 2019 at Utah Valley University, the fastest growing university in Utah. With a robust tech sector, a consistently growing economy including a booming downtown, a vibrant arts scene, and abundant recreational opportunities, Utah is an attractive place to live and do business with excellent opportunities for personal and professional growth.
The DMG will work closely with USUO’s senior management including the President and CEO, VP of Development, the Utah Symphony Music Director, Utah Opera Artistic Director and volunteer leadership. Primary responsibilities include securing gifts of $10,000 and higher from individuals, and for the overall management, design, coordination and execution of Utah Symphony | Utah Opera’s major gift program. Additional responsibilities include identifying and qualifying prospective donors and future board members; cultivating and stewarding existing donors; obtaining initial and subsequent gifts; increasing overall retention and level of giving; and interacting with board members, staff and volunteers.
The DMG will take advantage of both ongoing USUO programming and new opportunities and initiatives envisioned by USUO’s artistic leadership. In addition to growing the major gifts program at the Deer Valley® Music Festival, and increasing our presence at the southern end of the Wasatch Front with the opening of the Noorda Performing Arts Center at Utah Valley University in 2019, long-range plans include designing programs to reach more diverse audiences reflecting Utah’s changing demographics; designing programs more accessible and available to families; and collaborating more intensively with community partners to address critical community issues through the transformative power of music. These new initiatives will create new opportunities for support from Silicon Slopes, and a strong, heretofore untapped pool of corporate and individual prospects.
The DMG reports to the VP of Development, and contributes to the collective efforts of a 9-member development team. The DMG will collaborate with the Director of Individual Giving to grow a budding planned giving program, and to initiate additional strategies to secure legacy gifts. The DMG also works closely with the Manager of Special Events and DVMF Donor Relations.
Duties and Responsibilities
· Engage major donors to fulfill their passion and interests through their giving to USUO.
· Design, coordinate and implement all aspects of the major gift cycle, including:
· Identify and qualify prospects and devise appropriate strategies to bring these individuals to successful solicitation and ongoing stewardship.
· Manage, develop and grow a portfolio of major gift donors in the $10,000 and higher range.
· Create, coordinate and implement appropriate overall and individualized contact and cultivation strategies for prospects and donors.
· Initiate, maintain and coordinate stewardship contacts with current and potential major gift donors, determine who needs to be involved in the relationship with the prospective donor, move donors in an appropriate and timely fashion toward solicitation and closure and, when appropriate, make solicitations.
· Identify best peer solicitors and serve as a coach and mentor to volunteer leadership and internal staff.
· Facilitate new and existing relationships between USUO staff, board members and volunteers with individual prospects and donors.
· Focus on securing support for organizational priorities that include unrestricted support, special initiatives, planned giving, and naming opportunities.
· Prepare major donor related materials and organize and coordinate major donor events.
· Serve as an ambassador for USUO, and represent USUO at performances, events and programs.
· Adhere to the highest ethical standards; demonstrate empathetic disposition and perseverance; reflect an optimistic and positive attitude, and convey sensitivity to the needs of donors.
· Work closely with other members of the Development Department and advocacy staff.
· Directly impact the growth of the annual budget.
· Assume and achieve annual fundraising and activity goals
· Other duties as assigned.
· Commitment to the mission of Utah Symphony | Utah Opera
· Bachelor’s Degree, Masters preferred
· Proven track record of successful experience in major gift fundraising for a nonprofit organization, or equivalent successful sales experience
· Genuine interest and passion for the arts including classical music
· Experience with creating and carrying out a donor-centric moves management plan
· Ability to understand the needs and interests of major gift donors in order to develop relationships between them and USUO
· Successful experience in making cold calls as well as developing cultivation and solicitation strategies
· Experience with the Tessitura database a plus
· Polished, positive, professional and articulate with excellent interpersonal skills
· Collaborative and team-oriented
· Values diversity of thought, backgrounds and perspectives
· Thrives in a busy, multi-tasking, and time-pressured environment
· Proven oral and written, donor focused, communication skills
Interested candidates should mail or email a cover letter, resume and references by February 17, 2018 to:
Leslie Peterson, Vice President of Development
Utah Symphony | Utah Opera
123 W South Temple
Salt Lake City, UT 84101
Patron Services Agent, Part-Time
- Assist in the selling of subscription packages, subscriber add-on tickets, and single tickets.
- Assist patrons with ticket exchanges in accordance with USUO policy.
- Identify patrons who are potential high-value subscribers (i.e. Abravanel and/or Peterson Society members) or group sales prospects and provide customer information to Patron Services and Group Sales Managers.
- Process subscription forms submitted by USUO Outbound Sales office.
- Perform data entry projects as assigned.
- Attend performances and perform performance duty during evenings and weekends as required.
- Perform follow-up calls to patrons that may include special offers.
- Assist with other special marketing and development projects as needed.
- Bilingual in English/Spanish is highly preferred.
Education and Experience Requirements:
Demonstrated human relations and effective communication skills required.
Excellent customer service skills, the ability to multi-task, pay attention to detail, and work in a team environment are all essential for you to be successful in this position.
Must be available to work 20 hours per week. Shifts are 10am-2pm, 2pm-6pm, and 2pm through intermission of our performances. Closed most Sundays.
Junior Graphic Designer, Part-Time
Utah Symphony | Utah Opera (USUO) is seeking a graphic designer to join its marketing team and assist with the production of graphic design projects. The Junior Graphic Designer reports to the Director of Creative & Brand Strategy and works closely with USUO’s marketing, development, and education departments to produce creative materials.
Essential Responsibilities Include:
- Create and modify graphic templates using Adobe InDesign for print and online advertising campaigns under the direction of the Director of Creative & Brand Strategy and in accordance with USUO’s established brand and style guidelines.
- Update changes from proofing accurately and work with the team on redesign requests.
- Review design projects for accuracy and ensure project objectives are met.
- Keep projects on schedule and meet project deadlines.
- Opportunity for creative input and collaboration on campaign development.
Knowledge, Skills and Experience Required:
- 1 – 2 years’ experience working in graphic design. Design Degree or Certificate a plus.
- Proficient use of Adobe InDesign required.
- Opportunities to work with Adobe After Effects, Illustrator and Photoshop as abled.
- Understanding of typography and layout principles.
- Ability to take design concepts and apply them to different advertising mediums in a cohesive manner.
- Organized and detail-oriented.
- Ability to handle multiple projects and schedules simultaneously.
- Ability to meet tight deadlines.
- Writing, editing, and proofreading skills.
- General marketing and advertising knowledge.
- Passion for and knowledge of classical music and opera preferred.
- Windows environment.
This is a part-time position (20 hours/week) with flexibility in establishing a schedule during normal business hours (Monday – Friday, 9 AM – 5 PM). Our office is located at the Utah Opera Production Studios in downtown Salt Lake City (336 North 400 West). In addition to the hourly wage, complimentary tickets to Utah Symphony, Utah Opera, and Deer Valley® Music Festival performances are a great benefit of working for our team.
Wig & Make-up Assistant
- Report to Wig and Makeup Designer to discuss nightly tasks and/or responsibilities.
- Application of wigs and theatrical makeup.
- General tasks may include but not limited to: production maintenance, wig and hair styling, cleaning of wig lace, and blocking wigs.
- Must have previous professional experience and/or education working in a theatrical Wig and Makeup Department
- Be able to work in a fast paced, ever-changing work environment and be able to exercise time management skills.
- Capable of working in collaboration with other colleagues on projects and creative solutions.
Deer Valley® Music Festival | Volunteer Management Internship
June 18, 2018 - August 11, 2018
Utah Symphony | Utah Opera's Volunteer Manager summer intern is responsible for assisting the Front of House Manager and coordinating an enormous staff of over 100 volunteers per event from the Deer Valley Music Festival. This individual will have the opportunity to work with a world-renowned orchestra and stars from classical, pops, country, and Broadway music.
The work schedule is flexible and will be negotiated before the internship begins. The internship includes primarily onsite event duties in Park City with additional office hours. The is an unpaid internship, but does offer other benefits described below:
- Housing in Park City during weekend Festival work
- Dinner provided during weekend Festival work
- Opportunities to attend performances and receive complimentary/discounted tickets
- Opportunities to meet prominent artists in various music fields
- Increased understanding of the performing arts and arts administration
- Opportunities to interact with top administrative professionals in the performing arts field
- Increased understanding and leadership of Volunteer Management
College students with an interest in volunteer management, arts management, customer service, and stage or production management are encouraged to apply. The idea candidate will have superb customer service and managerial skills.
Deer Valley® Music Festival | Development Internship
June 6 - August 12, 2018
Utah Symphony | Utah Opera’s summer intern is responsible for assisting the Development Department with its administrative, presentational, promotional and onsite operational aspects of the Deer Valley® Music Festival’s 15th Anniversary Season. This individual will interact with patrons, individual donors, corporate sponsors, orchestra members and guest artists; therefore, a professional and mature demeanour is required. College students and graduate students with an interest in Arts Management or Non-Profit Fundraising are encouraged to apply.
Duties may include but are not limited to:
· Assisting with the Deer Valley®Music Festival VIP program
· Weekday 9-5pm office work in Salt Lake City, UT
· Friday and Saturday night concert duty in Park City, UT (Concerts at Snow Park Lodge)
· Thursday night event duty in Park City, UT (Salon Events in Private Homes)
· Tracking RSVP lists for events throughout the summer
· Assisting with the planning and implementation of DVMF’s 15th Anniversary Gala
The work schedule is flexible (allowing for days/evenings off each week) and will be negotiated before the internship begins. This is an unpaid internship, but does offer other benefits described below. The candidate would ideally have superior customer service skills when dealing with patrons over the phone and face-to-face. Candidates must be proficient in Excel, Word, Power Point and Outlook. Knowledge of the design website WordFly and of the ticketing and fundraising database system Tessitura is a plus.
The benefits of a Deer Valley® Music Festival internship include:
· Housing in Park City during weekend Festival work
· Dinners provided during weekend Festival work and at other evening events
· Opportunities to attend performances and receive complimentary/discounted tickets
· Opportunities to meet prominent artists in various music fields
· Increased understanding of the performing arts and arts administration
· Opportunities to interact with top administrative professionals in the performing arts field
Deer Valley® Music Festival | Operations Internship
June 25 - August 18, 2018
The Utah Symphony | Utah Opera announces summer internship opportunities for its 15th annual Deer Valley® Music Festival (DVMF) and Summer Community Concerts.
The Operations Intern will be responsible for assisting with guest artist hospitality, transportation and concert operations. The individual will have the opportunity to work with a world-renowned orchestra and stars from classical, pops, country and Broadway music. College students with an interest in Arts Management, Stage or Production Management and Orchestra Operations are encouraged to apply. Through assisting with these events, the intern will gain increased understanding of the performing arts and arts management.
The internship will involve evening events and include both office work and onsite event duties with a varied schedule. Though this is an unpaid internship, it can be taken for college credit, and also offers free tickets to DVMF concerts and meals during weekend concert duty. Housing for all or part of the internship dates may also be available.
College students pursuing a Bachelor’s or Master’s degree should apply. The ideal candidate will have superb interpersonal skills, an excellent driving record, experience working with Excel, Word and Outlook, and be at least 21 years old. Experience working in the hospitality industry and working with performing artists is a plus.
DVMF is Utah Symphony | Utah Opera’s (USUO) summer home in the mountain resort town of Park City, Utah. DVMF is celebrating its 15th year of providing chamber music, classical, and pops offerings in several venues: the Deer Valley Resort Snow Park Outdoor Amphitheater, St. Mary’s Church and salon events in private homes in the Park City area. DVMF aims to consistently deliver high quality and musically diverse experiences in casual settings of unparalleled natural beauty.
Applications are due March 16, 2018. Application materials include a resume and cover letter. Internships begin June 25, 2018 and end August 18, 2018.
Additional Internship Opportunities
Utah Symphony | Utah Opera accepts interns whenever possible to assist students and new professionals in making informed decisions about careers in the arts. Interested candidates can explore one or more facets of arts operations, administration, education, development and marketing We also offer opera-based production opportunities in our costume shop, scenic design studio and stage management. Internships are unpaid with flexible hours and can be used for academia credit. Interns are assigned to a mentor.